How can I include an attachment with a message?
Where can I find my appointment history, including notes?
Where can I find my lab results?
How soon will my lab results be available?
Where can I find my immunizations?
Where can I find my prescriptions?
How do I request a medication refill?
How do I update my pharmacy?
I have a video visit with my provider, but it is not working. What should I do?
Can I change my provider from within the app or patient portal?
How do I schedule an appointment?
How do I cancel or reschedule an appointment?
When scheduling an appointment, how do I change provider or health center?
Can I have one portal/app account per household?
Can I schedule an appointment on the portal/app for minor dependents?
Can I use the messaging feature on the portal/app for minor dependents?
I forgot my password, what should I do?
How do I update my phone number or home address?
How do I update my email address?
What is the difference between my email address and username? Do they need to be the same?
How do I update notification preferences?
None of these answers are helping me. What else can I do?