Text Messaging (SMS) Terms and Conditions

Updated March 15, 2019

Thank you for using Everside Health’s SMS notifications to receive up-to-date account alerts and information.
Everside Health offers the convenience of relevant, up-to-date appointment alerts and information on your mobile phone. Everside Health does not charge for this service, but message and data rates from your carrier may apply. SMS messages require a mobile phone number to enroll. This program will be on-going. Subscribers will be allowed to opt-out of this program at any time. By participating in SMS messaging, you agree to the terms and conditions presented here.

STOP Information
Text STOP to 31076 to stop receiving SMS messages from Everside Health.

HELP Information
For more info, Text HELP to 31076 or Call: 1-866-808-6005.

Carriers Supported
Compatible carriers include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cablevision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Silverline/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina – Custer, Rina – All West, Rina – Cambridge Telecom Coop, Rina – Eagle Valley Comm, Rina – Farmers Mutual Telephone Co, Rina – Nucla Nutria Telephone Co, Rina – Silver Star, Rina – Syringa, Rina – UBET, Rina – Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless. T-Mobile is not liable for delayed or undelivered messages.

Text messaging, also known as SMS, is one method that Everside Health uses to communicate with members and prospective members. After opting-in to receive Everside Health text messaging alerts, Everside Health may send periodic texts that could include benefit reminders, appointment confirmations, event information, and other important information. The frequency of text messages from Everside Health may vary.
By opting-in to receive these text messages, you consent to our use of an automated system to generate the text message to you. No purchase is required to be eligible to receive text messages from Everside Health. While we do not charge fees to receive text messages, message and Data Rates from your wireless carrier may apply. Any costs incurred as a result are your responsibility. Check with your wireless provider for details on receiving text messages. Everside Health reserves the right to terminate the texting service, in whole or in part, at any time without notice.

How to Opt-out/Stop
To opt-out of the texting service, simply text back the keyword, STOP, after receiving a message, email memberservices@eversidehealth.com or call Everside Health at 1-866-808-6005. After doing so, you will receive confirmation of your opt-out, and you will no longer receive any Everside Health messages thereafter.

How to Get Support/Help
To get help, simply text back the keyword, HELP, after receiving a message, call 1-866-808-6005, or email memberservices@eversidehealth.com.

Participating Carriers
Compatible carriers include: AT&T, Verizon Wireless, T-Mobile®/MetroPCS, Sprint, Virgin Mobile, Cricket, Boost, nTelos, Cincinnati Bell, Cellular South, Cellcom, GetLisa, Carolina West Wireless, U.S. Cellular, Interop. Additional carriers may be added. T-Mobile is not liable for delayed or undelivered messages.

You can review Everside Health’s Terms of Use here: https://www.eversidehealth.com/terms-use
You can review Everside Health’s Notice of Privacy Practices here: https://www.eversidehealth.com/notice-of-privacy