City and County of Waukesha, WI Case Study

Partnering alongside a governing body to provide onsite healthcare to its employees—one that works alongside the organization’s existing health plan—is a benefit that requires a proven industry leader. Now imagine a partnership with two separate governing bodies, each with their own health plans, on a solution that works seamlessly for every employee visiting their shared health center.

The Challenge

  • Providing a meaningful and affordable healthcare option to thousands of eligible employees (more than 5,000 as of 2021)
  • Designing a seamless benefit that works for two organizations—and two health benefit plans
  • Reducing the cost of care vs. traditional models that improve health metrics while reducing taxpayer burden

Our Solution

Established in 2014, the Waukesha Employee Health and Wellness Center provided an immediate benefit to both City and County employees who needed a solution to a lack of affordable area care. Initially a location for both primary and urgent care, the center quickly expanded to offer new services that employees needed, including occupational health/workers’ compensation and physical therapy.

Everside’s partnership also includes a client-facing dashboard called Everside Insights that gives the County and City 24/7 access to anonymized patient data, helping inform their decisions to add new services, see the impact of various wellness programs and offerings, and evolve the partnership efficiently.

One key differentiator in Everside’s care teams is the smaller patient panels and lengthened appointment times that support a healthy, long-term patient provider relationship. Everside clinicians are trained to partner alongside their patients and consider the individual needs, goals, and lifestyles they’re facing when designing a long-term care plan. This emphasis on trust and partnership is the cornerstone to effective condition management and long-lasting health improvements.

Rather than just treating patients once they become sick, Everside care teams leverage a population health management approach through proactive care screenings and personalized outreach designed to better manage chronic conditions and reduce costs for both employee and employer.

Interested to learn how much Waukesha City and Country saved by working with Everside Health and the out of pocket savings for their employees?

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