Everside Health is part of your benefits package
TRIAD Health Centre benefits
As a TRIAD Health Centre member, you can get care for nearly every health issue where it’s easiest for you: in-person, online, or over the phone. The TRAID Health Centre offers same-day and next-day appointments for urgent needs, evening and weekend hours, and you can talk to your provider even after hours. The Centre also has various onsite medications and labs.
- Primary and urgent care
- Convenient access
- In-person and virtual appointments
You’ll get these essential features
Services you can count onEverside is proud to be by your side. Here's what we offer as part of your benefits plan.
- Annual physical exams
- Chronic condition management
- Family medicine
- Men’s and women’s health
- Onsite lab work
- School and sports physicals
- Sick and urgent care
- Select onsite medications at little to no cost, where available
What is Everside Health?
Everside Health is a national leader in direct primary care, offering onsite, near-site, and virtual primary care to employers, unions, and other organizations.
We operate patient-centered health centers where patients can get 90% of the medical services they need from an experienced doctor, at little to no cost. Everside doctors are dedicated to your healthcare and are easy to reach at convenient locations near your home or work, as well as virtually (by phone or video). Our care teams strive to provide a personal level of care and are available around the clock by phone for urgent health matters.
Why is this benefit being offered?
Employees, employers, union funds, union members and insurance companies have seen significant healthcare cost increases each year; we’re on a mission to fix the broken healthcare delivery model that causes them. With Everside Health, you gain an additional choice to address the cost and quality of the healthcare you receive. Your access to Everside gives you high-quality, low- or no-cost primary care through your Everside doctor.
Who’s eligible to receive Everside services?
Typically, all those covered by your employer or organization’s insurance plan are eligible for Everside services. Please check with your HR department or healthcare fund for details specific to your organization.
What’s different about Everside compared to my current primary care provider?
As an Everside patient, you have 24/7 access to your care team for urgent needs. You can receive a scope of virtual and in-person services that includes everything from routine checkups and urgent needs to chronic condition management, mental health screenings, wellness counseling, and more. Additionally, your Everside doctor has more time during your appointment to listen to your specific concerns, goals, and needs and can help support healthy lifestyle changes that make sense to you.
Does choosing the Everside option increase my healthcare costs?
No, it should do just the opposite. A visit to an Everside doctor can save you an expensive trip to the emergency room or urgent care, and most visits are at little to no cost. There’s also no charge for phone, secure messaging, or other remote interactions with your doctor. There are some tests and procedures that are billed to your primary insurance at rates that are usually much lower than with other doctors. Services that aren’t covered by your Everside membership may still be covered by your employer’s insurance plan.
What makes Everside providers different?
Everside doctors see 70% fewer patients than a typical primary care doctor, allowing them to spend more time with you when you need it, start appointments on time, and provide you with flexible appointment availability. They also believe in caring for the whole person — physical health, mental health, exercise, and nutrition — that’s affordable and accessible for all.
Can I use Everside but still keep my primary care doctor (PCP)?
Yes, in most cases you can keep seeing your established PCP as well as any specialists you currently use. Your Everside doctor can serve as a supplement to your established care. Of course, your Everside doctors would be delighted to also serve as your PCP, if you’d like to switch.
Why should I consider using an Everside doctor as my PCP?
We recommend that you make your Everside doctor your first point of contact for any health concerns. They provide a personalized level of service and can also help you manage your overall care. So, instead of waiting to see a specialist to receive care, you can take advantage of the variety of services offered at your health center and through virtual care. We recommend that — immediately after registering — you schedule your welcome appointment so your doctor can get to know you, your health history and concerns, and answer any questions you may have.
What happens if I experience an urgent health issue after hours or if I’m away from home?
Your Everside health center has an after hours call center that is available 24/7 in addition to the Everside app. This means that you can call the health center anytime to reach your care team and explain the health issue. They’ll work with you on what to do for your situation, whether it’s addressing your concern virtually, scheduling an appointment for the next business day, or directing you to the most appropriate local care setting.
How’s Everside different from an urgent care clinic?
Your Everside health center is not an urgent care or walk-in clinic, though we provide many services that can help avoid an urgent care visit. Scheduling your appointment for same-day or next-day needs allows you to get in at your preferred time. You won’t experience the long wait times that are common at walk-in clinics. You can also choose to schedule a virtual appointment with a trusted doctor from the comfort of your own home.
What if I already have a pediatrician for my children that I like?
At Everside Health, we love kids! Our experienced family medicine doctors are happy to serve as your children’s pediatrician, or if you have an established pediatrician, we can offer an additional option for your kids’ healthcare needs. Typically, it takes less time to get an appointment at your Everside health center than it does at a pediatrician’s office. Please check with your health center to learn more about pediatric services offered.
Does Everside make it easier for me to manage medication refills and dosage changes?
Yes, your Everside doctor can help to manage your refills and dosage changes. Simply call your health center for more information. Certain refills can be handled remotely by phone or online, without the need for an in-person office visit.
Should I wait until I’m sick to establish care with my Everside doctor?
Everside is always here for you if you’re ill or injured, even if you’re a new patient. However, we recommend scheduling your first appointment before you get sick. Doing so allows us to get to know you, your medical history, and your health priorities. Plus, Everside employs screening protocols that may catch a health issue early on before it becomes urgent or chronic.
How do I get started?
Visit members.eversidehealth.com to create your online account and get started. Or call our Everside Health Member Services team at 866-808-6005.
Your Everside Health Center
Strategies for Managing Stress in a Healthy Way - 3 week series05/24/2023 | 1:00 pm EST
Designing a plan for managing stress well through healthy lifestyle.
Stress can be healthy, but chronic stress can cause or worsen many serious health problems, such as depression, anxiety heart disease, high blood pressure, and stroke. Everside Health will be hosting a three-week virtual stress management program, where we will explore various techniques that can help you stress well and improve your mental health.