What is Everside Health?
Everside Health is a whole new approach to primary care for members enrolled in the Lincoln Electric medical
insurance program at no additional cost to join. This option offers exclusive access to your own personal
primary care doctor for preventive and urgent care needs.
Everside Health doctors are highly accessible at convenient locations and phone for urgent health
needs. They are held accountable for providing high-quality care to their patients. On average, our services
are provided at a much lower cost than other doctors.
Why is Lincoln Electric offering this benefit?
Employees, employers and insurance companies have been seeing significant healthcare cost increases
each year. Lincoln Electric is offering an additional choice to address the cost and quality of the healthcare
you receive through this partnership with Everside Health. Through this program, you will receive
high-quality, low- or no-cost primary care through your Everside Health doctor.* Ultimately, this innovative
approach to primary care is designed to help you be healthier and to lower your overall healthcare costs.
Who is eligible to sign up for Everside Health?
All Lincoln Electric employees and their eligible dependents that are enrolled in the Lincoln Electric medical
insurance program are eligible to receive Everside Health services.
Does choosing the Everside Health option increase my healthcare costs?
No, it should do just the opposite. Most services are at no cost for preventive services and lower cost, on
average, for non-preventive services. There is also no charge for phone, email or other remote interactions
with your doctor.
Lincoln Electric is covering the membership fee for employees and their eligible family members to use
Everside Health services cover a wide array of the most common tests and procedures. There are some
tests and procedures that are billed to your primary insurance at rates that are usually much lower than
with other providers. Services not covered by Everside Health membership may be covered by Lincoln
Electric?s insurance plan.
What happens if I am experiencing an urgent health issue after hours? Or I am away from Home?
For urgent after hours needs, simply call the office scheduling number which will allow you to have your call directly and securely routed to your doctor. Your doctor will respond to your concerns no matter where you are or when you call. He or she is directly available to you for urgent situations 24 hours a day, every day of the week, including holidays. In case of emergency, call 911.
What is different about Everside Health compared to my current primary care provider?
Everside Health provides primary care services for you and your family, but is not just another primary care provider.
As a Everside Health patient, you get your doctor?s cell phone number to call 24/7 for urgent needs. Everside Health
doctors offer a scope of services that is broader than a typical primary care practice, so you?ll be able to receive
more of your care provided through Everside Health. Your personal Everside Health doctor will be your health
advocate and help you navigate the healthcare system when you need specialist services or care that cannot be
provided at the Everside Health doctor?s office.
How experienced are Everside Health doctors?
Everside Health doctors are dedicated, board-certified or board-eligible, usually with a minimum of eight to
ten years of experience as a practicing doctor. Our doctors have 70 percent fewer patients than a typical
primary care doctor, allowing them to spend more time with you when you need it, start appointments on
time and provide you with appointment availability in the timeframes that meets the urgency of your health issue.
I already have a long-standing primary care doctor, why would I change?
Everside Health is an optional benefit as an add-on to your existing health plan. You do not need to switch
doctors or stop seeing a preferred specialist. If you choose to enroll, we recommend that your Everside
Health provider become your first point of contact. This means that rather than going directly to your
specialist to receive care, you take advantage of the many convenient access points to your Everside
Health doctor. As such, we recommend that immediately after signing up, you schedule your first
appointment?the Comprehensive Patient Evaluation, which is available at no additional cost, even if you
have already seen another doctor for an annual physical. Then take some time to see if this health benefit
works for you.
What if I have a pediatrician for my children I already like?
You do not need to switch doctors. While Everside Health doctors are fully trained in pediatrics, many
parents have an established relationship with a pediatrician. You may choose to enroll your children but
continue a relationship with their existing pediatrician. Your Everside Health doctor can be another
option for your children?s healthcare?typically, it takes less time to get an appointment at the Everside
Health clinic than it does in the pediatrician?s office. Also, your Everside Health doctor?not an answering
service?is available by cell phone 24/7, including nights and weekends.
I take a lot of medications. How does Everside Health help make it easier for me to manage refills
and changes in dosages?
At many of its clinics, Everside Health dispenses approximately 50 commonly prescribed medications,
including medications for chronic conditions. This means that you can walk out of your appointment
with most of the medications you need for treatment in-hand. The costs for these medications are usually
lower than if obtained through a pharmacy. Additionally, many refill requests and many dosage adjustments
can be handled remotely with your doctor and called in to your pharmacy of choice without the need for
an in-person office visit.
How is Everside Health different from an Urgent Care Clinic?
As a Primary Care doctors office, we don?t have the long wait times that you may experience when going to
a walk-in clinic. Scheduling your appointment for same or next day urgent needs allows you to get in at your
scheduled appointment time instead of waiting behind the people in front of you.
Why should I sign up now for Everside Health?
It never fails. Injuries and illnesses happen on weekends and evenings when most physician practices
are closed. That is usually the time you most need access to a trusted medical professional. With your
Everside Health membership, you?ll be able to access your provider 24/7 via phone for urgent needs.
However, it is important to first build a relationship with your care provider. You will want your doctor to
know you, your medical history and your health concerns long before you get sick. Plus, Everside Health
employs screening protocols that may catch a health issue that can be treated, preventing something
from becoming an urgent situation.
Can I visit any Everside Health location? Am I only allowed to see my selected doctor?
Your selected Everside Health doctor will be your primary point of contact and the medical professional
overseeing your care. However, you may make an appointment at any of our Everside Health locations that
are open to the public and choose to see another provider as needed. You may also email or call your doctor
with your questions, or for consultation. You and your doctor will choose the option that is most appropriate
for the situation.
Will my employer have access to my health information?
First, we take your privacy and the confidentiality of your records very seriously. Under HIPAA?federal law?
your Everside Health doctor cannot share your medical records or medical information with your employer,
except in some specific instances (e.g., we may share information in order to verify your eligibility, pay for your
membership or as a part of an aggregate view of the health of Lincoln Electric?s population). There will be no
personal health information shared with your employer.
? In order to pay for your membership, your employer needs to know that you are enrolled. On a monthly
basis, we will confirm with your employer that you are currently enrolled in the Everside Health benefit.
What will never be shared with your employer:
? Specific visit information, beyond what is required to administer your health benefits
? Test results or your health record
? Diagnoses or care plans
How do I enroll?
Enroll online in minutes. Visit Eversidehealth.com/enroll to create your online account and get started.
Or, contact Everside Health Member Services at 1-866-808-6005 or memberservices@Eversidehealth.com.